Service concerns or complaints?

SCVRD Ombudsman

You may mail, email, or send by facsimile your complaint to the address or fax number shown below. Please download the SCVRD Ombudsman insert (English | Spanish) for further instructions.

SCVRD Ombudsman
South Carolina Vocational Rehabilitation Department
1410 Boston Avenue
PO Box 15
West Columbia, SC 29171

To submit your complaint, use the form to the right or fax your complaint: (803) 896-6698.

The SCVRD Ombudsman can also be reached at:

888-861-3543 (Toll free)
803-896-6534 (Columbia area)
803-896-6667 (TTY)


Client Assistance Program (CAP)

The Client Assistance Program is also available to applicants or consumers of SCVRD. CAP is a federally funded program administered by Protection and Advocacy for People with Disabilities Inc. (P&A), a statewide non-profit that advocates for the rights of people with disabilities.

You can reach CAP by email at

CAP can also be reached at:

866-275-7273 (Toll-free)
803-782-0639 (Columbia Area)
866-232-4525 (TTY)

Contact the SCVRD Ombudsman:

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